Frequently Asked Questions
Find answers to the most common questions about Abby Iron Doors, including custom and in-stock doors, impact-rated doors, measurements, installation, shipping, maintenance and more. If you still have questions, our team is here to help.
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Showing 15 frequently asked questions
Abby Iron Doors has been in business for 21 years, providing custom and in-stock doors and windows to homeowners, builders, designers, and other customers across the United States.
Learn more about Abby Iron Doors or browse our recent projects.
Abby Iron Doors offers impact-rated door systems designed for hurricane and high-wind applications, including options for projects in Florida. However, not every Abby Iron Doors product is impact rated. Impact certification and product approvals depend on the specific door system, size, configuration, glass, and project requirements.
If your project requires an impact-rated or code-approved door, let your Abby Iron Doors representative know before ordering so the appropriate product can be selected. Browse in-stock impact doors or explore custom doors.
Custom doors are made specifically for your project and allow you to select the size, configuration, design, finish, glass, hardware, and available performance options.
In-stock doors have already been manufactured in specific sizes and designs and are available for faster delivery. If an in-stock door works with your opening and design preferences, it can significantly reduce the time needed to complete your project.
Yes. Abby Iron Doors specializes in custom doors made for your specific opening. We can accommodate a wide range of sizes and configurations, including single and double doors, sidelights, transoms, and unique opening shapes.
Accurate measurements should be verified before a custom door is approved for production.
Yes. One of the main advantages of an Abby custom door is the ability to personalize it for your home. Depending on the selected door system, options can include door design, dimensions, configuration, finish, glass, hardware, sidelights, transoms, and thermal options.
Your Abby Iron Doors representative can help you determine which options are available for your selected door. See all features and options.
The measurements you need depend on the shape and configuration of your existing opening. Abby Iron Doors provides a Door Measuring Guide with instructions for measuring flat-top, arch-top, and round-top openings.
Measurements should be carefully verified before placing an order, particularly for custom-made products.
Because custom doors are manufactured specifically for each project, they require additional production time compared with in-stock doors.
Production time can vary depending on the door design, dimensions, configuration, glass, finish, and other specifications. Your Abby Iron Doors representative will provide the current estimated lead time for your particular order. Need it faster? Shop in-stock doors.
In-stock doors are already manufactured, allowing them to ship significantly faster than custom-made doors. Shipping time depends on current inventory, order processing, destination, and delivery arrangements.
Check the individual product availability or contact Abby Iron Doors for the current estimated shipping timeframe. Browse in-stock double doors and in-stock single doors.
Yes. Abby Iron Doors ships throughout the United States and also ships to Canada.
For projects outside our local installation areas, your door can be shipped for installation by your contractor or qualified local installer. Shop in-stock doors or explore custom doors.
Yes. Abby Iron Doors provides professional installation services in select Georgia and Florida markets.
Installation availability depends on the project location. Customers outside our installation areas can have their products shipped and use an experienced local door installer or contractor. See our Installation Guides and locations.
Abby Iron Doors offers door systems with insulated glass and thermal options designed to improve thermal performance.
The appropriate configuration depends on the product, climate, location, and project requirements. Ask your Abby Iron Doors representative about available thermal options and glass options when selecting your door.
Iron and steel doors are designed with protective finishes to help protect the metal, but like other exterior metal products, they require proper care and maintenance.
Scratches or damage to the protective finish should be addressed, and additional care may be necessary in coastal, humid, or salt-air environments. Read our care and maintenance guide or visit the Learning Center.
Regularly clean your door and inspect the finish, glass, weatherstripping, and hardware. Avoid harsh cleaning products that could damage the protective finish.
Pay particular attention to scratches, chips, and areas exposed to moisture or salt air. Proper maintenance helps preserve both the appearance and performance of your door. Our care and maintenance guide has the full routine.
You can request a free quote from Abby Iron Doors by providing information about your project, including approximate door dimensions, preferred style or configuration, project location, and any design or performance requirements.
For custom doors, pricing varies depending on factors such as size, configuration, design, glass, finish, hardware, and installation requirements. Explore custom doors or shop in-stock doors.

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