Abby United LLC is doing business as “Abby Iron Doors”.
Returns
In-Stock Items:
- All returns must be initiated within 15 days of receipt of goods.
- A restocking fee of 30% of the total invoice price (excluding shipping costs) will apply for returns after 15 days.
- The customer is responsible for all return-related charges, including shipping and crating fees.
- Cancellations are only permitted before shipment, with no associated fees. Cancellations after 15 days of order confirmation will incur a 30% restocking fee.
Custom-Made Items:
- Due to the bespoke nature of custom orders, all sales of custom-made items are final.
- Custom-made items cannot be canceled, returned, or refunded under any circumstances once manufacturing has begun.